FAQS
Here are a list of some frequently asked questions you may have, we hope our answers give you enough information to get you started. If you can't find your answer below, please reach out to us via. the Contact Us page, and we will happily answer any questions you may have as soon as possible!
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What’s the best way to get started with DreamLash?
Our ‘DreamLash Complete Kit’ has been put together with all the tools needed to create your first set of DIY lash extensions.
You get to choose any one of our 4 lash designs as a part of your kit to get you started on achieving your desired look.
How do I apply my DreamLash lashes?
Don’t worry, we’ve got you! Follow our 'Application' step-by-step guide, and we can go through the initial process together.
How long do DreamLash lashes take to apply?
We've optimized our application system to cater to the modern-day woman, taking only 10 minutes to apply while lasting up to 10 days. The more times you use & apply your Dream Lashes, the quicker & better the results.
If it is your first time applying DreamLash DIY Lash Extensions, please take your time & allow a little more time for application as it might take a few practices to get the application process down. If you're already well-versed in applying lashes, especially segmented ones, you're likely to grasp the technique more quickly.
How long do DreamLash DIY Lash Extensions last?
DreamLash DIY Lash Extensions are designed to last up to 10 days.
Each DreamLash Segmented Tray comes with 30 clusters of DIY Lash Extensions, which makes up roughly 3 sets per kit, providing you up to a months worth of lash extensions.
To ensure your lashes last up to 10 days, please see our after care instructions here, where we outline our tips of do's and don'ts.
Are DreamLash lashes reusable?
Yes! Our lashes are designed for reuse in mind. Follow our After care guide here for steps on how to clean your lashes so they are ready for use again.
How do I care for my DreamLash DIY Lash extensions?
To ensure your new DreamLash lashes stay in top shape for longer, please visit our After Care Instructions page here. Alternatively, you can find the instructions below:
Following your lash application, please adhere to the following aftercare instructions:
- Avoid exposing your lashes to water for the first 48 hours after application. This includes refraining from activities that cause sweating or exposing them to humidity or steam, such as hot showers.
- Resist the temptation to apply mascara to your new Infinaluxe Lash Extensions (you won't need it, trust us!).
- Steer clear of oil-based products near your eyes, including foundation, creams, cleansers, and eyeliners/eyeshadows containing any oils.
- Exercise caution when applying and removing eye makeup.
- Be gentle with your lash extensions; avoid rubbing, pulling, or touching them.
- Avoid sleeping face-down.
- Start gently brushing your lashes using the provided eyelash brush 24-48 hours after application.
- If/When water comes into contact with your lashes, use common sense and avoid exposing them to excessive water pressure. After they encounter water, gently pat dry and brush your lashes with the included lash brush. When showering or washing your face, try to minimize water pressure and exposure as much as possible.
- If any lash segments begin to loosen before the 10-day mark, you can easily reapply them. Follow the same application instructions as you did initially, using DreamLash Bond & Sealant to secure the lash segment, the DreamLash Applicator to attach it to your natural lashes, and sealing with dual-sided Sealant.
- To further extend the longevity of your lashes, you can apply a small amount Sealant to the root of the lashes and squeeze to lock them in.
Will they harm my natural lashes?
No damage is caused to your natural lashes by using Dreamlash. Our lashes use a very fine band allowing your eyelash to move and grow at their own pace. NOTE: Make sure you use the remover when taking them off. The formula is created to get DIY lashes off with ease, while causing no harm to your lashes. Do NOT pull the lashes off on their own.
I have sensitive eyes. Are Dreamlash Lashes safe for me to use?
Yes! We have formulated and tested our products according to international standards to ensure that all skin and eye types are able to use DreamLash without irritation.
However, we do always recommend to conduct a patch test prior to use for extra caution. Please keep in mind that like all cosmetics, depending on the sensitivity level of your eyes, there is still the possibility your eyes may become irritated or react to our product.
Can I Shower, Swim, Go to the gym and do all my other activities with my DreamLash lashes on?
Yes, absolutely! As long as 24 - 48 hours have passed since application. DreamLash lash extensions are designed to stay on for up to 10 Days! No need to remove them between showering, sleeping or working out: they accompany you through everything.
Please keep in mind, when getting water on your lashes - do not expose them to excessive water pressure if possible.
What should I do if one lash segment starts coming off before the 10 days are up?
If one lash segment starts coming off before the day you want to completely remove your lashes, you can simply remove the segment and re-apply it back on.
This can be done by following the same application instructions as you did to originally apply your lashes.
How long will my DreamLash tools last me?
Our Bond & Remover are here to last you for 3 months and keep you going for a whole season at least.
Because of their strength and durability, you won’t need to waste product or apply excessively.